“The Zerviz team has helped us utilise Zendesk’s full potential in order to deliver the best experience to our customers”

“Zerviz has supported MA CH by developing a mobile component for our app, which has played a significant role in improving the quality of our customer support and reducing customer contacts”

“I’d like to communicate my deepest satisfaction in regards to the project we carried out as a group, to all the deadlines met in order for this implementatio n to succeed, with great quality and flexibility from the team; it is made up by amazing and proactive professionals, who have shown great mastery of the tool”

“Zerviz has been an essential partner during the Zendesk implementation that improved our NPS by over 20 points”

“The implementation we achieved with Zerviz was extremely effective: they were truly empathetic with Scharff and helped us with solutions that suited us perfectly. In addition to this, their continued support helps us use our tools and reach their full pot ential. We are very thankful for their advice and answers to clear up any doubts”

“The service provided has significantly changed the quality in our customer service model”

“Zerviz’ contribution has allowed us to achieve a true commitment to our customers”

“We found a comprehensive, omnichannel and easy - to - use solution that allowed us to track our users’ requests, which has been integrated with our own apps and saves us time in preparing reports”

“In order to continue being the market leader in the sleep market and making forward projections for 2100, we’ve found a great partner, Zerviz, who, through their business vision and high mastery of the app, together with an understanding and exceptionally professional team, have helped us structure our platform - which leads us today to deliver appropriate and distinguishing solutions in an effective, agile and flexible manner.”