Optimization
Unlock the full potential of your Zendesk investment through integrations, automation, customization, and more!
We Support you to provide
Outstanding attention & excellence with an
Omnichannel Service for your clients
Our Goal: Improve your customer experience with Zendesk
With over 6 years of experience, ZerviZ Assist has been instrumental in enabling businesses to adopt scalable and efficient customer service solutions. As a Zendesk Premier Partner, we specialize in handling Zendesk implementation, optimization, and providing CX consulting services
0
We are present in 16 countries
0
+
Collaborators
0
+
Delighted Customers
0
+
Users utilize our services
0
+
Projects delivered
Certifications
Work with a certified partner
Achieve Significant Outcomes
0
%
SLA Improvement
0
%
Reduction of Phone Contact
0
%
First Contact Resolution (FCR)
0
%
Customer Satisfaction (CSAT)
Explore Our Services
From streamlining processes to leveraging cutting-edge technology,
we’ll assist you in improving your customer experience
ZerviZ Assist
Evolve and boost your operations continuously with scalable managed services from our certified team
Implementation
Accelerate your Zendesk implementation with hands-on support from our expert team
Consultancy
Optimize your customer journey and refine your operations with comprehensive end-to-end CX consulting
Optimization
Unlock the full potential of your Zendesk investment through integrations, automation, customization, and more!
ZerviZ Assist
Evolve and boost your operations continuously with scalable managed services from our certified team
Implementation
Accelerate your Zendesk implementation with hands-on support from our expert team
Problems We Solve
We assist in resolving your most significant CX challenges by integrating tools, optimizing processes, and enhancing service delivery
Diversified
Channels
Centralizing your customer support channels within Zendesk for streamlined communication
Processes Inefficiencies
Revamping your operations through automation and efficient process optimization
Decreased Customer Satisfaction
Scaling up your customer delight initiatives with faster and more effective service
High ticket
volume
Deploying self-service tools to empower your customers and deflect a greater volume of tickets
Get a complimentary
Zendesk Health Assessment for FREE
Discover ways to maximize the value and performance of your Zendesk setup and receive a diagnostic report from ZerviZ
Why ZerviZ?
Proven Methodology
We have helped some of the largest brands in the world achieve incredible results thanks to our advanced technical knowledge and consultative approach.
Customizable & Consultative
We deeply understand your operations, your business, and your customers so we can bring you the best, most efficient solutions.
Full-service Partner
We have a complete in-house team of experts to handle every aspect of your transformation from initial strategy to technical implementation.
Want to stay in the know about everything CX?
Subscribe to our
newsletter
Services
Optimization
ZerviZ Care
Implementarion
CX Consulting
Technology
Zendesk
Problems We Solve
Omnichannel service
Operational efficiency
Customer satisfaction
Self-service solutionsCustomer Engagement
Insights
Blog
Case Studies
Privacy
Privacy + cookie policy
CCPA
Cookie Pop-up
We are part of
